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Effective Date: Aug 2026 Last Updated: Aug 2026

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Wholesale Monument Company ("Wholesale Monument," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from [wholesalemonument.com] (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

Information You Provide to Us

• Contact information: name, company name, email address, phone number, business address

• Quote and inquiry information: details you submit through our quote request or contact forms, including project specifications, product interests, and any messages or files you send us

• Dealer portal account information: if you have a dealer login, your username, login credentials, business/account details, and any information associated with your dealer account

• Communications: information you provide when you contact us via email, phone, or contact forms, including customer service records

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Information Collected Automatically

When you visit the Site, we automatically collect certain information via cookies and similar technologies, including:

• IP address, browser type, device type, and operating system

• Pages viewed, time spent on pages, referring/exit pages, and click patterns

• Approximate geographic location (based on IP address)

 

Information from Third Parties

We may receive information about you from third-party services we use to operate the Site and our business, such as our website/forms platform, dealer portal login system, and marketing/analytics providers (see Section 4).

 

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, inquiries, and contact form submissions

• Provide and maintain access to the dealer login portal

• Communicate with you about your inquiries, dealer account, and our services

• Send marketing communications (email and/or SMS), where you have opted in, about products, promotions, and updates — you can opt out at any time (see Section 6)

• Improve the Site, our services, and the visitor/dealer experience

• Detect and prevent fraud, unauthorized account access, and other illegal activity

• Comply with legal obligations

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3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, keep you logged into the dealer portal, analyze site traffic, and support marketing efforts (e.g., Google Analytics, Meta/Facebook Pixel). You can control cookies through your browser settings; note that disabling cookies may affect certain Site features, including dealer portal login.

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4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, including our website and forms platform, dealer portal/login provider, and email/SMS marketing platforms

• Professional advisors, such as accountants or legal counsel, as needed

• Law enforcement or regulators, when required by law, subpoena, or legal process, or to protect our rights, property, or safety

• Business transfers, in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction

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5. Dealer Portal Access

Access to the dealer portal is limited to approved dealers. We use login credentials and account information solely to verify identity, provide access to dealer-specific pricing, resources, and account information, and maintain the security of the portal. Please safeguard your login credentials and notify us promptly if you suspect unauthorized access to your account.

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6. Your Choices and Rights

• Marketing communications: You may opt out of promotional emails at any time by clicking "unsubscribe" in any email, or opt out of SMS by replying "STOP." You will continue to receive transactional communications related to your orders.

• Cookies: You can manage cookie preferences through your browser settings.

• Access, correction, deletion: Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information in Section 9.

• California residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the "sale" or "sharing" of personal information (we do not sell personal information as defined under the CCPA).

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to respond to inquiries, maintain dealer accounts, comply with legal obligations, and resolve disputes.

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8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

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9. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights regarding your personal information, contact us at:

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Wholesale Monument Company

3539 W. Pine Street

Mount Airy, NC 27030

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info@wholesalemonument.com

(336) 789-2031

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.